Privacy policy.

Last updated: November 2026

This policy explains what information DNA Media ("we", "us"), including our DNA Practice service, collects through dnapractice.com, how we use it, and the choices you have. We keep it short and plain on purpose.

Information we collect

• Information you send us. When you use our contact form, we receive what you enter: typically your name, practice or firm name, email address, optional phone number, location, the services you're interested in and your message.
• Scheduling information. If you book a call, our scheduling provider collects the details you enter (such as name, email and the time you choose) and shares them with us so we can hold the meeting.
• Basic technical data. Like most websites, our hosting provider may automatically log standard technical information such as IP address, browser type and pages requested, for security and reliability.

Please don't send health information

Our forms are for general business inquiries only. Please do not submit patient health information, medical records, case details or any other sensitive personal information through this website. If you do, we will delete it and ask you to contact us another way.

How we use information

• To reply to your inquiry and schedule and hold calls you request.
• To prepare proposals and provide services you ask for.
• To keep the website secure and working properly.

We do not sell your personal information, and we do not use your inquiry to send unrelated marketing without your permission.

Service providers we use

We rely on a small number of third-party services to run this website. They process information on our behalf and under their own privacy terms:

• Netlify, our website hosting provider, hosts this site, processes contact-form submissions and keeps standard server logs.
• Cal.com provides our online booking calendar.

When you use the booking calendar or submit the form, your information is handled by these providers as described in their own privacy policies.

Cookies

This website itself does not use advertising or tracking cookies. The embedded booking calendar may set cookies needed for it to work. If we add analytics in the future, we will update this policy.

How long we keep information

We keep inquiry and scheduling information for as long as needed to respond, provide our services and keep reasonable business records, and then delete it.

Your choices

You can ask us to access, correct or delete the personal information you've sent us, or to stop contacting you. Depending on where you live (for example, in Canada, Mexico or certain US states), you may have additional rights under local law. To make a request, send us a message through our contact form.

Children

This website is intended for businesses and is not directed to children under 16. We do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Reach us through our contact form. We reply within 1 business day.